A great read! David Neeleman founder and CEO JetBlue Airways Corporation If you dont work for your customer youre not doing your job. Gimmicks come and go but without sincere and caring people delivering the overall experience from start to finish well its truechocolates on the pillow are not enough.
Praise for Chocolates on the Pillow Arent Enough Jonathan recognizes that in todays Internetfed savvyconsumer world it is the peopletopeople connections regardless of price point that differentiate a customers experience. John Wiley & Sons Inc Chocolates On The Pillow P by Jonathan M.
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